privacy policy

This policy covers the Recyklo app (customers who sell scrap) and the Recyklo Partner app (scrap dealers who collect it), published by KIKSSTUDIOS LLP, Sno 59, Kh No 434 Halehalli, Bt Halli, Krishnarajapuram, Bengaluru, Karnataka 560036 (“we”). Contact: shivansh@recyklo.in.

Mobile numberEveryone

Sign-in by one-time SMS code. The dealer or customer of a pickup can call you about that pickup.

NameEveryone

Shown to the other side of a pickup.

Pickup addresses and map pinCustomers

So a dealer can reach you.

Shop name, address and locationPartners

So nearby pickups can be offered to you.

Device location, only while you use the appEveryone

Customers: to place the pin when adding an address. Partners: to find pickups near you while you are online and to confirm arrival at the pickup.

Photos you take or chooseEveryone

Customers: photos of the scrap when booking. Partners: the scale reading at the pickup, your rate card, a profile photo.

UPI ID (optional)Customers

Pre-fills the payment for the dealer at your door.

Pickups, bills and paymentsEveryone

Your pickup history, the bill the dealer pays you, and for partners the commission balance.

Ratings, reviews and problem reportsEveryone

Quality and dispute handling.

Device identifier and notification tokenEveryone

Keeping you signed in on your devices and sending pickup notifications.

We do not show ads, sell personal data, or use data for advertising. The apps contain no advertising or analytics SDKs.

• The other side of a pickup. When you book, the dealer who accepts sees your name, number, address, photos and the items. Customers see the dealer's name, number and shop.
• Service providers that run the service for us: cloud hosting (Microsoft Azure), photo storage (Cloudflare), SMS delivery of sign-in codes (MSG91), push notifications (Google Firebase Cloud Messaging) and address lookup from map coordinates (Photon, OpenStreetMap data). They process data only to provide their service.
• Authorities, when Indian law requires it.

• Sign-in codes: 15 minutes. Partner location pings: 30 days. Pickup and scale photos: up to one year.
• Bills, payment and commission records are kept as long as tax and accounting law requires, without your name or number once your account is deleted.
• Everything else: until you delete your account.

• In the app: Profile, then Delete account.
• Without the app: email shivansh@recyklo.in with the mobile number of the account. We confirm by an SMS code before deleting.

Sessions end at once. Personal data is anonymised 30 days after the request (signing in again before then cancels it); bill and ledger records stay, without anything that identifies you. A partner with an unsettled pickup or a non-zero balance must settle first.

All traffic to our servers is encrypted (HTTPS). Sign-in tokens are stored encrypted on your device.

Under India's Digital Personal Data Protection Act you may ask for a copy of your data, a correction, or deletion, and you may raise a grievance with us at shivansh@recyklo.in. We reply within 30 days.

The apps are for adults (18+). We do not knowingly collect data from children.

We will post changes here and update the date above. Material changes are also announced in the app.